Frequently Asked Questions
Everything you need to know about your Sedwick & Associates experience.
What is the typical shipping timeframe for my order?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-14 business days.
How do I determine the correct size for tailored garments?
We provide a comprehensive size guide on each product page. For our tailored collections, we recommend comparing your body measurements against our chart or contacting our concierge for personalized fit advice.
What is your return and exchange policy?
We offer a 30-day return window for all unworn garments in their original packaging with tags attached. Please note that bespoke or personalized items are final sale and cannot be returned.
Which payment methods do you accept?
Sedwick & Associates accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Affirm.
How should I care for my luxury fabrics?
To preserve the longevity of your pieces, we recommend professional dry cleaning for all wool and silk items. Specific care instructions are located on the interior garment tag of every product.
Can I modify or cancel an order after it has been placed?
Orders can be modified or cancelled within 60 minutes of placement. After this window, our warehouse begins processing and we are unable to make changes until the item is delivered.